Damaged/wrong product received
To submit a claim without delay, please do the following:
- Include order number and product name or description in the message field below.
- Upload photos showing the issue and general condition of the product. We are not able to review your claim without the requested photos.
We will confirm the outcome of your claim via email and we strive to do this within 3 business days. During sale or busy times, we may experience some delay in handling your claim. Thank you for your patience.